Failure to Respond to Patient Complaints

Peoria Failure to Respond to Patient Complaints Lawyers

Get Legal Help for Nursing Homes Failing to Respond to Patient Complaints

When nursing home residents suffer injuries due to the negligence of staff members, this can be a heartbreaking experience for families. Nursing homes are responsible for providing appropriate care for their residents and ensuring that patients’ needs are met. Unfortunately, there are some cases where nursing home staff may fail to respond appropriately to patient complaints or take proper steps to protect the safety and well-being of those in their charge. As a result, nursing home residents may suffer serious harm or even wrongful death due to nursing home neglect.

If your loved one has been injured because nursing home staff failed to address concerns raised by you or others, or if staff members neglected their duties and failed to provide the proper care, you will need to determine how to address this situation. At Nursing Home Injury Center, we can help you take steps to protect your loved one’s interests and ensure that they are safe and secure, and we can work to hold a negligent nursing home responsible for its failure to respond to health or safety issues correctly. Our goal is not only to give you a sense of security and an assurance that your loved one’s needs are being met, but also to make sure safety issues or other concerns at a nursing home will not affect anyone else.

Complaints by Nursing Home Residents That May Need to Be Addressed

Nursing home patients or family members may make complaints when they feel that a person’s needs are not being met or when nursing home staff fail to respond correctly to issues that could affect a person’s health and well-being. If a nursing home does not respond to these complaints or does not take action to correct the issue, a person may suffer further harm, or they may be placed at risk of being injured.

Complaints by nursing home residents or their families may address issues such as:

  • Neglect – Family members may recognize signs that their loved one is not receiving the proper care, and they may raise concerns with a nursing home to ensure that staff members are monitoring a patient, ensuring that they are eating and drinking properly, providing medications at the right times, and attending to other needs. Failure to address these issues could result in issues such as malnutrition, dehydration, lack of medical care, or medication errors.
  • Inappropriate behavior – If family members notice signs of nursing home abuse, they may bring these issues to the attention of a facility to ensure that their loved one is safe from harm. If a nursing home fails to respond to these issues or take steps to protect a person’s safety, further acts of abuse may occur, including physical abuse by staff members, sexual abuse by other residents, or inappropriate physical or chemical restraint.
  • Failure to respond correctly to emergency situations – Nursing home staff members should act quickly to address any potential issues that could affect a resident’s health and safety, such as choking or burn injuries. If family members raise concerns about whether staff members have responded appropriately to these situations in the past, and a nursing home does not take steps to ensure that staff members are properly trained or that a facility is fully staffed, dangerous incidents could occur in the future that could result in further harm.
  • Safety concerns – Residents or family members may notice issues in a nursing home that could affect the safety of patients, such as slippery floors, obstacles in hallways, or other hazards. If a nursing home does not address these issues, accidents such as falls may occur that could result in serious injuries for residents.

Addressing Patient Complaints and Nursing Home Safety Issues

If a nursing home failed to address safety concerns or other issues raised by you or your loved one, and injuries occurred as a result, you may need to determine how to respond. At Nursing Home Injury Center, we understand the difficulties you are facing, and we are here to help you hold a negligent nursing home responsible for injuries suffered by your loved one. We will help you determine what resources are available to make sure your loved one’s needs will be provided for. We can also work to make sure safety issues will be addressed correctly so that all of a nursing home’s residents will be protected against harm. Contact us at 309-524-6900 to arrange a free consultation and get the help you need.

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